General Questions

Access and Password Reset Issues

If you’re having trouble accessing our site or resetting your password, please follow the steps below. Often, clearing your browser’s cache and cookies can resolve common sign-in issues. After clearing your cache, you’ll quit and reopen your browser, then try signing in again with your username and password.

I Don't See the Content I Purchased or Should Have Access To

If you've just purchased a video or subscription and aren't seeing what you expect, here's how to resolve it:

How can I access my purchased products?

This article is intended for all customers (including Members and Non-Members) who have purchased single digital products, multiple digital products, or package deals from Conjuror Community.

Why Does It Take So Long to Log In?

Can I download the videos from Conjuror Community?

How can I get a receipt / invoice for my product?

View and manage your previous orders and subscriptions.

I am not getting or receiving emails from you guys.

I have two email accounts in the system, can I merge these into one?

Understanding Your Privacy and Our Policy with Your Information

Terms of Service and Privacy Policy

How to Unsubscribe from the Email List

Which website should I use?

Depending what you purchased... there are several websites.

International Shipping

Why is international shipping not available on certain items/promotions?

I need a Refund on my Digital Product

We are always on your side! So we will make this simple...

Customer Support Hours